Insights | White Papers
Insights
MMG Advocacy Models
Stakeholder advocacy is an important measure for schools, providing insight into loyalty, satisfaction, and emotional connection. Strong advocacy is closely linked to being a school of first choice, improving retention, strengthening reputation, and encouraging positive word of mouth.
MMG uses two key advocacy models: A simple high-level measure of advocacy and a more detailed diagnostic model that identifies the drivers of stakeholder sentiment.
MMG Education’s Multidimensional Student Wellbeing ‘Pulse’ Model
With an increased importance and focus being placed on student wellbeing in schools, MMG have available an advanced student wellbeing survey instrument - the MMG Multidimensional Student Wellbeing ‘Pulse’ Model.
MMG Embeds Self Determination Theory into Student & Staff Wellbeing Research Instruments with Benchmarking Capability
Self Determination Theory (SDT) is recognised as an important measure of student and staff wellbeing and allows school leaders to target initiatives that enhance staff and students’ basic psychological needs and satisfaction with flow-on effects to school motivation and psychological wellbeing. MMG has embedded the principles of 'Self Determination Theory' (SDT) as an important additional element of its research instruments relating to student and staff wellbeing.
MMG Education Refines Derived Importance Methodology
The MMG Education Analytics team, in conjunction with the Australian Catholic University, have refined and aligned a statistical research methodology known as Derived Importance, to help schools better understand which customer experience improvements matter more, and ultimately where to focus efforts and resources.
How Net Promoter Scores Can Help Schools Measure Advocacy
In a first for the education sector, MMG Education has introduced the Net Promoter Score® (NPS) measure to all of its questionnaires. This will provide schools with an additional measure of parent, staff and student advocacy and measure of loyalty, and the ability to benchmark against other ‘like’ schools.
White Papers
MMG Education publish a range of school research related white papers on a wide range of topics, including: