Exit & Experience Reviews
Parent and Student - (Year 6 for K-6 Schools, Years 12/13 for Senior Years)
The MMG Exit and Experience Reviews for parents' and students' is a customised, comprehensive satisfaction and performance review covering the final year experience. Online surveys are developed and tailored for each group, leveraging from MMG’s experience and benchmark information. The online surveys cover key aspects of the school relevant to each group but aligned to identify ‘gaps’ in views. All key aspects of schools’ programs are covered.
Why engage in Exit & Experience Reviews?
The main purpose of the Exit Review is to gain research informed views of the experiences of parents and students as well as maintain an annual performance monitor of the school across all key areas. This provides excellent information to the Head and leadership team as to how the school is performing from a parent and student perspective.
Major benefits
The information gained from such a review provides critical, research based information about what the parents and students think and feel about the school – essential input for strategic and operational plans.
Target stakeholder groups
Parent and Student - (Year 6 for K-6 Schools, Years 12/13 for Senior Years)
Frequency
MMG recommends that these reviews take place annually, typically administered in late Term 2 or early Term 3.
Main Areas Covered*
| Year 12 Parents (Year 6) | Year 12 Students (Year 6) |
|---|---|
| Profiles | Profiles |
| School choice | Expectations |
| Expectations mettd> | Satisfaction with experience |
| Satisfaction with experience | Net Promoter Score |
| Net Promoter Score | Academic and teaching |
| Academic and teaching | Pastoral Care |
| Pastoral Care | Bullying |
| Religious education | Religious education |
| Co-curricular | Co-curricular |
| Communications | Communications |
| Boarding (if relevant) | Boarding (if relevant) |
| Leadership | Leadership |
| Facilities and resources | Facilities and resources |
| Mission and Values | Reputation |
| Community engagement | Affinity (loyalty) |
| Reputation | Plans for the following Year |
| Affinity (loyalty) | Future plans relating to study and institution |
(*Table shows top level only)
Response Rate: Typically are parents 50%+ and students 90%+
Time to Complete Questionnaires: 25 minutes
Duration of Project: 8-10 weeks